PRIVACY & DATA

Privacy and data notice

How visit statistics, business enquiries and contact information are handled.

Visit statistics

Only after you allow analytics do we send page paths, dates, device categories, referring domains and a random browser-session identifier to our server. Full referring URLs, query strings and browser fingerprints are not collected by this feature. Identifiers are hashed per day and analytics are retained for 90 days. Use Visit statistics settings at the bottom left to stop future collection.

Business assistant

The assistant searches the company knowledge base. With your consent, the current question and relevant public business articles may be sent to the official DeepSeek API to match reviewed answers. Do not submit identity documents, medical records, passwords or other sensitive information. Ordinary chat history stays in page memory. The server may cache a hashed-question lookup result for 24 hours without storing the question text.

Enquiries and human support

With your consent, your name, contact details, company, requirements and any conversation you choose to attach are stored in the operations workspace for authorized staff. The WeCom link opens a third-party customer-service page where you start the conversation; that platform has its own data practices. Submitting an enquiry does not confirm a contract, booking or quote.

Security and quotas

For abuse prevention the server temporarily uses request IPs in memory and stores hashed identifiers for model quotas. The dashboard shows aggregate statistics. Infrastructure logs may separately record IPs and are managed by the website administrator. Model calls are bounded by daily quotas, conservative token reservations, concurrency and timeouts, with knowledge-base or human-contact fallback.

Access, correction and deletion

To request access, correction or deletion of an enquiry, provide its reference to contact@digitspace.cn (domestic) or admin@digitspace.ai (overseas). Staff will verify and process the request. Do not send sensitive identity evidence through chat. Enquiry retention is reviewed by operations after follow-up is complete.